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Privacy Policy

Last updated: 30 October 2026

Safe Solutions ("we", "us") supplies, installs and maintains CCTV and security systems in Gujarat. This policy explains what personal information we collect through safesolutions.co.in, why we collect it, and the choices you have.

1. Information we collect

When you send an enquiry (home page, Contact page, service pages or a product quote):

  • your name and phone number, and whether that number is on WhatsApp;
  • your email address and a note, if you choose to add them;
  • your answers about what you want to protect, what you need and how many cameras;
  • the product and page you enquired from.

Automatically, when you send an enquiry: your IP address and browser details. We use these to stop spam and abuse.

If you click "Save all" in the cookie popup: Google Analytics records how the site is used, such as pages visited and buttons clicked.

We do not take online payments on this website, and it has no customer accounts.

2. How we use your information

  • to reply to your enquiry by phone, WhatsApp or email, and to prepare a quote or arrange a site visit;
  • to send you a confirmation of your enquiry, if you gave an email address;
  • to keep the website secure and stop spam;
  • to understand how the site is used and improve it, if you allowed analytics;
  • to meet our legal obligations.

We do not sell your personal information.

3. Who we share it with

We share information only with services that help us run this website, and only as far as they need it:

  • Website hosting provider, which stores the website and enquiries;
  • Mailtrap, which delivers enquiry emails to our team and confirmations to you;
  • Google Analytics, only if you clicked "Save all";
  • Google Maps, which loads when you view the office maps on the Contact page;
  • WhatsApp, if you choose to message us there. WhatsApp's own privacy policy applies to that chat.

We may also share information with government authorities when the law requires it. Some of these providers may process information outside India.

4. Cookies

When you first visit, a popup gives you two choices:

  • Only important: only the cookies the site needs to work, such as those that keep forms secure. Google Analytics does not load.
  • Save all: also allows Google Analytics cookies.

Your choice is kept in your browser for 6 months. You can change it at any time using Cookie settings at the bottom of every page.

5. How long we keep it

We keep enquiries for up to 24 months after our last contact with you, then delete them, unless we need them longer for an ongoing service or a legal reason.

6. How we protect it

The website uses encrypted connections (HTTPS), admin access is password protected, and backups are kept private. No system is completely secure, but we take reasonable steps to protect your information and will act promptly if a problem occurs.

7. Your rights

You can ask us to:

  • tell you what personal information we hold about you;
  • correct or update it;
  • delete it, unless we must keep it by law;
  • stop using it for marketing, or withdraw a consent you gave.

To do this, contact us using the details below.

8. Children

This website is meant for adults. If you are under 18, please ask a parent or guardian to contact us.

9. CCTV footage

This policy covers this website only. Footage recorded by a CCTV system belongs to the owner of that system, who decides how it is stored and used.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

11. Contact us

For any privacy question or complaint:

Safe Solutions
203-204, 2nd Floor, Pramukh Tangent, Gandhinagar, Gujarat 382421
Email: ap@safesolutions.co.in
Phone: +91 92274-00885

Last updated 30 October 2026